Friends and Family

"The Family and Friends Test is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide their feedback on their experience that can be used to improve the services. It is not a traditional survey. It is a continuous feedback loop between patients and practices." (Source: NHS England)

We have used the Family and Friends Test survey in conjuction with our own follow up questions to gain your perception on how well we are doing and/or what else we could improve on.

Please fill in a Family aand Friends Test survey when you are in the surgery we really do listen and want to give you the best service we possibly can.